Project Assistant

About this role

Andelo is a design service for Australian marketing teams. We're looking for a Remote Project Assistant to support our Account Managers with admin, quality checks, and daily coordination.

This is a full-time, permanent, work-from-home position based anywhere in Southeast Asia. You won't be client-facing, but your attention to detail directly impacts the quality our clients receive.

What this role means

• Detail focused. You spot the typo others miss. You notice when a logo is off. You remember client preferences.
• Strong multitasker. You handle briefs, quality checks, reports, and team updates without dropping anything.
• Behind the scenes. You support the team rather than speak to clients.
• Organised. You keep ClickUp tidy, trackers updated, and tasks on track.
• Proactive. You anticipate what Account Managers need before they ask.

What you'll do

Project assisting

• Check design work before Account Managers review it
• Ensure brand rules are followed (logos, colours, fonts, spacing)
• Spot mistakes: typos, alignment issues, missing items, wrong file types
• Help prepare briefs with complete information for designers
• Collect assets, examples, and specs from shared folders
• Confirm briefs are complete before assigning to designers
• Flag tasks that may take longer or need clarification
• Maintain QA checklists and brief templates

Reporting & admin

• Update daily and weekly reports on project progress
• Track revision rounds, turnaround times, and team workload
• Maintain client preference documents
• Keep ClickUp tasks organised and tagged
• Prepare weekly summaries for Account Managers
• Monitor task queues and flag delays
• Follow up on overdue tasks internally
• Coordinate handoffs between designers
• Keep shared folders organised
• Support new team member onboarding with documentation

This role is right for you if

• Mistakes bother you. You can't ignore a typo or misaligned element.
• You enjoy admin work that others overlook.
• You take pride in keeping things organised.
• You prefer working behind the scenes.
• You want to learn how a creative agency operates.

Requirements

• 2+ years in project support, admin, or assistant roles
• Creative industry preferred. Design agency, marketing agency, or in-house creative team.
• Sharp attention to detail. You catch mistakes before anyone else sees them.
• ClickUp or similar tools. Experience with Monday, Asana, Trello, or other project management platforms.
• Good written English. You'll read briefs and write internal updates. Speaking is less critical.
• Available during Australian business hours (10am-4pm Sydney time)

Nice to have

• Basic design knowledge. You don't need to design, but understanding layout, fonts, and brand guidelines helps.
• Able to view files in Figma, Canva, or Adobe
• Comfortable with spreadsheets

What we offer

• Competitive monthly rate. You'll share your expected rate when you apply.
• Yearly performance reviews with opportunity for rate increases
• 13th month bonus
• Paid holidays and leave
• Clear growth path to Account Manager or Operations roles

Hiring process

Andelo is an equal opportunity employer dedicated to inclusivity. We value diversity and do not discriminate against anyone based on race, colour, religion, gender, nationality, age, disability, or any other protected status.